Agentic conversion engine

The conversational infrastructure for the AI era.

The layer where companies operate every AI conversation — attraction, conversion, retention — across every channel. 24/7. Programmable, measurable, scalable.

How it works

Conversations are the new operating system of business.

Today they are fragmented, without infrastructure, without memory. Elocuenti is the layer that orchestrates them.

01 · The category problem

Fragmented conversations. No infrastructure.

WhatsApp, voice, chat, Instagram — each channel is a silo. No shared memory, no orchestration, no unifying layer. Companies lose context and revenue at every handoff.

  • Multiple channels, zero unification
  • Memory that dies between sessions
  • Human teams absorbing the repeatable
02 · The thesis

In the AI era, every conversation is programmable.

Elocuenti is the orchestration layer. Every interaction — qualification, closing, recovery, retention — flows through an agent with memory, context, and real access to your systems.

  • Memory that builds each customer's profile
  • Access to catalog, CRM, and business rules
  • Automatic human escalation with full context
03 · Sell

Close transactions inside the conversation.

Carts, applications, contracts, bookings, deposits — closed where the customer talks to you. Real-time grounding to your catalog, CRM, or underwriting rules. The deal happens where the conversation does.

  • Real-time inventory and catalog
  • In-chat checkout & payment link
  • Personalized cross-sell & upsell
04 · Retain

Outbound, segmented, measured.

Behavioral cohorts. Predictive churn scoring. Multi-channel campaigns with full attribution — every retention dollar tracked end-to-end.

  • Behavioral audience builder (intent + history + sentiment)
  • Multi-channel campaign sender — WhatsApp, voice, email, SMS
  • Predictive churn-risk scoring per customer
  • Per-campaign attribution & ROI dashboards
Built on trust

Trust isn't a feature.
It's the architecture.

Every reply is grounded. Every access is scoped. Every action is logged. Enterprise-grade isolation, observability, and compliance — built in from day one.

01
Grounded Generation

Replies tied to your source of truth.

Every output is sourced from your catalog, CRM, and knowledge base in real time. If the data isn't there, the agent says so — no invented prices, no hallucinated promises, no phantom links. Grounded by architecture, not by prompt suggestion.

02
Tenant Isolation

Your data, fenced by design.

Customer profiles, conversation history, and intent signals live within strict boundaries — enforced at the database, vector store, and inference layers. Your data stays yours.

03
Observability + MCP

Your data, on your stack — not locked in ours.

Every prompt, tool call, and outcome streams in real time to your warehouse. Query your conversations from Claude, ChatGPT, or any MCP-compatible client. Build your own dashboards, run your own reports, export anywhere. Full audit lineage included.

04
Privacy Controls

Right to delete. Right to opt out.

When a customer asks to be deleted, the cascade runs everywhere — CRM, conversation history, vector store, analytics. Opt-out is a primary signal enforced across every channel. Role-based access controls per user, per region, per pipeline.

The platform

One infrastructure.
Every channel.

WhatsApp, voice, chat, Instagram, Messenger — the same agent, the same memory, the same customer profile across every channel.

Conversation Agent

Text, chat, social. The agent that runs the process.

A configurable agent that qualifies leads, builds carts, processes payments, collects KYC documents, books appointments, and routes escalations — across every text-based surface.

  • WhatsApp Business API + interactive flows
  • Instagram DM and Story replies
  • Messenger
  • Embedded web widget on any site
  • Customer-facing MCP for advanced clients
Voice Agent

Phone calls. Real-time. Conversational.

The agent answers inbound calls and places outbound ones — with the same customer profile and memory it uses in chat.

  • Real phone number, inbound + outbound
  • WhatsApp Calling integration
  • Outbound voice campaigns
  • Softphone in the dashboard for agents
Intelligence

A living profile of every customer.
Context that persists.

The agent knows every customer — not as a log, as knowledge. Preferences, behavior, sentiment, history.

Memory graph

Every customer, known.

Traits, preferences, and history build a knowledge graph that persists across sessions, channels, and pipeline stages.

CUSTOMER · Carolina M.
Purchases
6
Preferences
4
Conversations
47
Patterns
6
Sentiment
85%
Intent detection

Signals before the message.

Price objections, buy signals, frustration — detected before responding. The agent acts on signals, not just words.

Multi-channel RAG

Grounded in your knowledge base.

Every answer comes from your catalog, policies, and FAQs — always current, with zero setup.

Verticals

Built in LATAM,
for the world.

One infrastructure. Commerce, lending, services, KYC — any process that lives in the conversation.

Commerce

From ad click to confirmed order.

WhatsApp inbound from an Instagram ad to confirmed and paid order — in minutes. Saved payment method. Product card in chat. Native payment link.

Lending & Finance

Full KYC in one conversation.

Credit qualification, document collection, signing, and disbursement — in a single conversation. No channel friction, no manual handoffs.

Services

Scheduling, support, retention.

Bookings, appointments, post-sale support, and retention campaigns — automated with full customer context and intelligent escalation.

In production

Real conversations.
Real revenue.

Auto Financing · LATAM
Motorcycle dealer financing
100% automated
end-to-end KYC closed in one conversation
"All the customer's documents — national IDs, payslips, signatures — processed in a single conversation. End-to-end loan qualification without human intervention."
D2C Commerce
Skincare retail · WhatsApp inbound
< 5 min
ad-click to confirmed paid order
"WhatsApp inbound from Instagram ad to confirmed order in under five minutes. Saved payment method. In-chat product card. Native payment link."
Cart recovery
Abandoned e-commerce checkout
Recovered sales
from abandoned cart to closed sale
"A shopper builds a cart and leaves without paying. The agent catches it, messages them on WhatsApp with their cart and payment link, and closes the sale — with no one on the team lifting a finger."
Build on the infrastructure

Deploy the agent that
runs the conversation.

A 30-day trial. Real conversations. Real revenue attribution. See the agent run your operation before you commit.